Master Design Thinking: innovate and solve problems differently
Discover a collaborative, user-centered method to turn your ideas into concrete, innovative solutions.
4.8/ 5
Learn how to apply the Design Thinking method to explore your users’ real needs, frame the right problems, and generate innovative ideas. Then move into action with rapid prototyping and user testing to turn your ideas into concrete solutions.
This training helps you adopt a creative, collaborative mindset, think outside the box, and embed a human-centered innovation culture within your teams and projects.
Learning objectives
By the end of this training, you will be able to:
- ✅ Understand the foundations and mindset of Design Thinking
- ✅ Explore user needs through empathy and field observation
- ✅ Frame clear, actionable problem statements
- ✅ Generate innovative ideas using collective creativity techniques
- ✅ Rapidly prototype a solution with simple, low-cost means
- ✅ Test a solution with users and iterate based on their feedback
Trainers
Our trainers are innovation facilitators and user experience designers with 10–15 years of experience supporting project, product, and innovation teams. Trained in Design Thinking, UX Design, and collective intelligence methods, they combine facilitation skills with hands-on exercises for a concrete, immediately applicable learning experience.
Practical information
- Duration: 12 h (2 days)
- Price: €1150 excl. VAT – VAT not applicable, art. 261-4-4° a of the French CGI
- Funding: Funding may be available (companies, OPCO, CPF where applicable)
- Target audience: Project managers, product owners/managers, managers, innovation teams, entrepreneurs, and anyone wishing to embed a user-centered approach.
- Prerequisites: No technical prerequisites. Open-mindedness and willingness to collaborate.
Detailed program
Day 1 – Understanding and immersing in user needs
1. Introduction to Design Thinking
- Origins, philosophy, and mindset (empathy, iteration, experimentation)
- The 5 stages: Empathize, Define, Ideate, Prototype, Test
Learning objective: Understand the framework and mindset of Design Thinking.
Workshop: Creative icebreaker in pairs to experience the Design Thinking mindset.
2. Empathy and user immersion
- Active listening and observation techniques
- User interviews, personas, empathy mapping
Learning objective: Gather and synthesize relevant user insights.
Workshop: Build an empathy map from simulated user interviews.
3. Defining the problem
- Reframing the need (point of view, “How might we…”)
- Prioritizing which problems to solve
Learning objective: Frame an actionable, user-centered problem statement.
Workshop: Collectively draft “How might we…” questions from the personas.
Day 2 – Ideating, prototyping, and testing solutions
4. Creative ideation
- Brainstorming techniques (brainwriting, SCAMPER, worst possible idea)
- Selecting and prioritizing ideas (impact/effort matrix)
Learning objective: Generate as many ideas as possible and select the most promising ones.
Workshop: Creative brainstorming session in small groups.
5. Rapid prototyping
- Principles of rapid, iterative prototyping
- Simple tools: paper, mockups, storyboards, role-play
Learning objective: Turn an idea into a testable prototype in just a few minutes.
Workshop: Build a low-fidelity prototype as a team.
6. User testing and iteration
- Running a user test and gathering feedback
- Iteration loop and action plan going forward
Learning objective: Test a solution and incorporate feedback to improve it.
Workshop: Cross-team testing and debrief of key learnings.
Participant reviews
Very hands-on training — we walked away with tools we could use with our team the very next day.
A very practical approach, lots of workshops, and a great group dynamic. Perfect way to get started.
Excellent introduction to Design Thinking, dynamic and supportive facilitation.
Qualiopi-certified training
Our organization is Qualiopi certified… public or pooled funding (OPCO, CPF, etc.).
Upcoming sessions
No upcoming sessions at the moment.
Summary
Master Design Thinking: innovate and solve problems differently
💰 Price: €1150 excl. VAT
(VAT not applicable, art. 261-4-4° a of the French CGI)
🕒 Duration: 12h00 (2 days)
(typical schedule: 9am – 12pm / 1:30pm – 4:30pm)
📍 Format:
On-site or remote (available in English)
🎯 Target audience:
Project managers, product owners/managers, managers, innovation teams, entrepreneurs.
💡 Funding available:
Company, OPCO, CPF where applicable (Qualiopi certification)
✅ Prerequisites: No technical prerequisites. Open-mindedness and willingness to collaborate.
♿ Accessibility:
Training accessible to people with disabilities (contact us to adapt the format and learning arrangements)